HonorHealth update

GLOBO Interpreter Services now live across HonorHealth

  Emma Breck      HonorHealth Update

GLOBO Interpreter Services is now live across the network — expanding access to 300-plus languages and strengthening video interpretation, including ASL, at the point of care.

Why this change?

GLOBO replaces CyraCom/Propio services to better support clinical communication by:

  • Expanding access to a wider range of languages
  • Increasing availability of video interpretation via iPad carts
  • Enhancing support for patients with limited English proficiency and those requiring ASL services

GLOBO capabilities

  • Phone interpretation: 300+ languages
  • Video interpretation: ASL and 30+ additional languages

Updated iPad carts are now in use, with brief, on-unit guidance still available as needed.

In-person Spanish interpreters remain available at:

  • HonorHealth Deer Valley Medical Center
  • HonorHealth Four Peaks Medical Center
  • HonorHealth John C. Lincoln Medical Center
  • HonorHealth Scottsdale Osborn Medical Center
  • HonorHealth Scottsdale Shea Medical Center

To request an in-person Spanish interpreter, please call 602-786-1000, and select the appropriate location when prompted. ASL requests will continue through HonorHub.

Reminder: Language and Cultural Services can be reached at 602‑786‑1000, for interpreter support and requests.

Thank you for your continued support as we enhance our language access services.