The Honor Way: Repeat and Read Back
Even routine communication carries hidden risk, especially when details move quickly or workflows feel routine.
HonorHealth is continuing The Honor Way initiative, building on Self-Check with our second focus: Repeat and Read Back. This high-reliability habit is a quick confirmation step that helps keep communication clear and reduce preventable errors by repeating critical information aloud to confirm it was heard correctly.
The Repeat and Read Back framework
Before moving forward with a verbal order, handoff or critical detail, take a few seconds to:
- Hear it: Listen closely for key details, especially during critical moments
- Say it back: Repeat the information out loud
- Confirm accuracy: Make sure both sides heard the same thing
Watch Repeat and Read Back in action
See how a brief, intentional read back during a critical lab call helps a physician and nurse confirm accuracy before administering treatment.
Next steps
To learn more about Repeat and Read Back and access additional resources, visit The Honor Way SharePoint page on HonorHub. For questions or support, contact your department chair, medical director or high-reliability champion.
Celebrate our June Self-Check winners
As we shift our focus from Self-Check to Repeat and Read Back, we’d like to recognize team members who put Self-Check into practice and helped make patient care safer.
| Nominated team member | Recognized for |
|---|---|
| Amanda Schouten (nominated by Amanda Barr) |
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| Charlie Martinez (nominated by Azure Dabbs) |
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| Jordyan Lapp-Rodriguez (nominated by Carmen Dominguez Navarro) |
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| Surian Rreshka (nominated by Dana Glovick) |
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| Jonathon Cooper (nominated by Mariah Lopez) |
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Winners will be contacted through their HonorHealth email address.
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