PACS Synapse Mobility accessibility

  glopez      Epic and technology

Our IT teams are committed to keeping our data secure. Starting Tuesday, July 11, multi-factor authentication will be needed to access PACS Synapse Mobility.

Prior to this go-live and to avoid any interruptions, please ensure you are enrolled in Azure AD and/or have Microsoft Authenticator installed on your phone.

Logging in to PACS Synapse Mobility with multi-factor authentication:

  • Enter your Epic/HonorHealth username and password.
  • You’ll be prompted to perform a Microsoft Authenticator validation, or you can choose to have a text message sent to your phone.

The HonorHealth ServiceDesk can assist you if needed by calling 480-882-4357. Thank you for your help in this important effort.